Practice case study: CGH
Joining Operose Health – our Basingstoke practice
Read about the different experiences of colleagues at the Camrose, Gillies & Hackwood Partnership (CGH), which became part of Operose Health in 2020.
CGH is a single practice which at the time had three sites in Basingstoke, Hampshire. It employed around 140 staff, had a list size of 42,000 patients and was rated Requires Improvement by the Care Quality Commission.
Since joining Operose Health, CGH has expanded to include a fourth site and now serves over 50,000 patient. CGH has also increased its workforce, was rated Good in the latest CQC inspection report published in November 2021 and has a ‘four star’ Google review rating from patients.
Anna: GP Partner
Track Dr. Anna Reed's progression from GP Partner at CGH in 2014 to her pivotal role in integrating with Operose Health in 2020, and her subsequent progression to Regional Medical Director.
Claire: Practice manager
Discover Claire's journey from Practice Manager at CGH to her flourishing career as a Regional Manager at Operose Health. Explore her story of a growing practice and personal development.
Claire: Rota manager
Explore Claire Shelbourn's 18-year tenure at CGH, from supporting the consolidation of local practices to joining Operose Health. Dive into Claire's story of managing demand and supporting the growth of CGH's practices.