Case Study: CGH Partnership

Read about the different experiences of colleagues at the Camrose, Gillies & Hackwood Partnership (CGH), which became part of Operose Health in 2020.

CGH is a single practice which at the time had three sites in Basingstoke, Hampshire. It employed around 140 staff, had a list size of 42,000 patients and was rated Requires Improvement by the Care Quality Commission. Since joining Operose Health, CGH has expanded to include a fourth site. CGH has also increased its workforce, was rated Good in the latest CQC inspection report published in November 2021 and has a ‘four star’ Google review rating from patients. 

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Local Primary Care, at Scale

 At Operose Health, we created a new model to help GPs return to the most rewarding aspect of their role – patient care. Our local clinical delivery model allows services to focus on local health needs, priorities, and connections.

At the same time, you’re part of something bigger and get support from regional and central teams. It’s all about local primary care, at scale. 

700 k+

We provide care for over 700,000 patients in our GP Practices.

3 m+

Our teams carried out over three million patient consultations in 2024.

99 %

98 percent of our practices have a Good or Outstanding CQC rating.

250 k+

We provide over 250,000 patient contacts in our urgent care services.

12 k

On average, we provide over 12,000 patient appointments, every day.

93 %

93 percent of our GPs are directly employed by Operose Health - providing patients with greater continuity of care.

 

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