Your practice solution
.jpg?width=1078&height=1073&name=Professor%20Nick%20Harding%20OBE%20-%20Chief%20Medical%20Officer%20(CMO).jpg "Professor Nick Harding OBE - Chief Medical Officer (CMO)")
Being a great GP is one of the most rewarding jobs in the world, but our role is becoming increasingly challenging on many fronts. We face more complex patient health issues, evolving medical treatments and increasingly burdensome practice management which can divert us from delivering patient care. From conversations I have every day with fellow GPs, it's clear we are all feeling these pressures.
The current business ownership model, once supportive, now struggles to meet rising patient demand and financial pressures. GPs are finding it harder to balance patient care with administrative duties, leading to concerns about maintaining quality care and practice viability.
With Operose Health you can secure your practice’s future, ensure continuity for your patients and staff and refocus your time back to patient care.
Professor Nick Harding OBE
Chief Medical Officer at Operose Health
The Operose Health offer
The Operose Health model is a modern approach to primary care delivery designed to enhance the well-being of patients and healthcare professionals and practices. Through a strategic blend of centralised functions and localised support, Operose Health elevates primary care by prioritising improved access, outcomes, and patient experiences.
Enhanced resilience
Joining a scale provider equips practices with access to greater resources, systems, and expertise. These help to navigate and adapt to local demands, ever changing targets, and national priorities. We enable practices to become sustainable and manage these burdens.
Improved work-life balance
With administrative and operational tasks shared across practices, regional and central teams, we allow healthcare professionals to dedicate more time to patient care and personal wellbeing. Our clinicians achieve a healthier work-life balance.
Centralised expertise
Central corporate functions provide access to expertise in areas such as human resources, finance, and information technology. This streamlines operations at practice level.
Innovation & investment
Our scale enables more investment in our people, providing more career opportunities across the group. We effectively support adoption of innovation, from practice analytics to digital patient tools.
Case Study: CGH Partnership
CGH is a single practice which at the time had three sites in Basingstoke, Hampshire. It employed around 140 staff, had a list size of 42,000 patients and was rated Requires Improvement by the Care Quality Commission. Since joining Operose Health, CGH has expanded to include a fourth site. CGH has also increased its workforce, was rated Good in the latest CQC inspection report published in November 2021 and has a ‘four star’ Google review rating from patients.
Our process
Phase one: Introduction & understanding
Initial calls held with practice partners and the site is visited to understand motivations for a merger with Operose Health. This concludes with a NDA for confidentiality.
Phase two: Initial information review
Evaluation of practice's performance and structure. A decision to proceed starts negotiation of non-binding Heads of Terms.
Phase three: Due diligence
In-depth examination of the practice, including partner salary expectations and legal inquiries. Integration teams are introduced, who conduct further visits to map clinical governance and operations. On agreement, a Business Transfer Agreement is signed.
Phase four: Integration
The practice is integrated into Operose Health teams, with a 'First 100 Days' plan for seamless integration. This addresses minor changes and ensures staff and patient satisfaction with consistent care.