Partnering with Hospitals to Transform Urgent and Primary Care
Relieve Pressure. Improve Flow. Deliver Better Care.
Operose Health: your trusted NHS Partner for Urgent & Primary Care Transformation
We work with NHS Trusts to ease urgent and emergency pressures, accelerate safe discharge, and bring care closer to home. With over 20 years’ experience and a track record of quality, we’re the trusted partner helping hospitals deliver the NHS Urgent & Emergency Care (UEC) Plan.
What we offer hospitals
ED streaming
Redirect up to 30% of patients to primary care safely
Reduce waiting times and ED overcrowding
Free up emergency staff for the most critical cases
Step-down and rapid discharge care
GP-led pathways to support earlier discharge
Community-based follow-up to reduce readmissions
Lower hospital bed pressures with safe, responsive care
Hub and spoke services
Community ultrasound, IV antibiotics, DVT pathways
Convenient access, closer to patients’ homes
Fewer unnecessary hospital visits
Specialist GP-led clinics
Cut waiting lists with community-based clinics in:
Why trust Operose Health?
- 98% Good or Outstanding CQC rating
- 700,000+ patients cared for across 82 sites, 16 ICBs
- 250,000+ urgent care contacts annually
- 93% employed GP vs locum ratio
- NHS Provider Selection Regime suitable provider
Benefits for your Trust
Reduced ED pressure and ambulance delays
Improved patient flow and discharge processes
Cost-effective, sustainable transformation
Innovative pilots tailored to local needs
Benefits for your patients
Faster access to diagnosis and treatment
Care delivered closer to home
Continuity of care with GP registration support
Measurable improvements in community health outcomes